Healthcare doesn’t come with a handbook. But at Proactive MD, it comes with a Patient Advocate.
What is a Patient Advocate?
Behavioral Health Professional: They are licensed social workers who are trained in mental health support.
Medical Care Coordinator: They have extensive case management and care coordination experience, and they can help guide and advise you through every touch you have with the healthcare system.
Social Determinants of Health Expert: They are experts in social issues like financial and relationship concerns, community programs, and government resources. They are uniquely positioned to remove barriers to care so you always get the right care at the right time.
Every service they offer is designed to make quality care more simple, affordable, and accessible; and their approach is always clear and compassionate.
They offer:
- Benefits education
- Concierge care navigation
- Healthcare literacy
- Home and hospital visits
- Dependent care resources
- Medicare/Medicaid navigation
- Transitional care
- Second opinion coordination
- Preauthorization
- Billing and claims review
No concern is outside the bounds of Patient Advocacy. If an Advocate can’t personally help, they will connect you to a resource who can, and they will partner with you every step of the way.
Make an appointment today to see what a Patient Advocate can do for you.